"With 411Saver as our directory assistance provider, we get up-to-date directory assistance listings while reinvesting the savings back into our telecom infrastructure."

Will my co-workers have to dial a different number for directory assistance calls?
Your PBX will be reprogrammed to dial our toll-free number instead, so the change will be completely invisible to the users. They will continue to dial "411" or "NPA-555-1212" for directory assistance listings. For locations without a PBX, the number can be put into a speed dial location (like position #411) to make it just as convenient.

How often are your directory assistance databases updated?
Our database is updated every 24 hours. Directory assistance listings come directly from the 7 Regional Bells in the United States and any independent, smaller providers throughout the country. They are fed nightly to our call centers, which perform 600,000 lookups every day. The database is routinely audited for accuracy by an independent firm and maintains a rating of 98% or above.

Do you block the "call completion" option on your directory assistance calls?
Yes. Accepting the call completion option at the end of a directory assistance call can add an additional 50¢ to the price of a call. Blocking that option is another way 411Saver cuts directory assistance costs for you.

Do you invoice through the local carrier or provide a separate invoice?
Since we're not affiliated with any carriers, we send a separate monthly invoice detailing directory assistance usage. This invoice can be customized to fit your needs, including breaking down usage by department or location.

How many listings can I request per call?
You may request two separate number listings in a single directory assistance call. And reverse directory assistance listings are provided at no additional charge.

Do you require a long-term contract?
No. As your directory assistance provider, a simple month-to-month agreement is all we require.

Are there monthly minimums, sign up or maintenance fees?
None. You are charged only for the directory assistance calls you make.

Do you offer discounts for high-volume directory assistance users?
We certainly do. Please contact us for more information.

Can we still save even though we don't use a PBX system?
Yes. There are several ways to take of advantage of our wholesale directory assistance rates even without a PBX system. Contact us for more details.

Thanks for reviewing our FAQ's. For additional questions regarding our wholesale directory assistance services, please contact us.

Listen in as we call our phone company's directory assistance, then request the same listing from 411Saver.